Rediffmail - Usability Issue

My sister is still using rediffmail's old UI. Reason? she got used to that. And she is not comfortable with the other UI that copies Yahoo Mail. I found a usability issue in the old UI. Rediffmail displays the "From" address as link and Subject as non-link (plain text).




That was a silly usability issue. Why not the subject be given as a link. Usually people read the "From" column and read the corresponding "Subject" column. If the "Subject" is of importance to them, they naturally move the mouse and click the subject. To be safe, I would say majority of people tend to click the subject and not the From address.

Rediffmail makes the user to click the FROM column, and in situation where the user uses a ultra wide screen, it is damn tedious. Rediff guys, if you read this blog, please enable the subject line as links.

- Rajesh Sundaram

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