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Showing posts from June, 2009

UI Flow for a no-nonsense Online Meeting UI - Part 1

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Online Meeting is a buzzword today. Why? it saves a lot of money and time. And it helps to deliver support instantly. Here is a no-nonsense UI flow which is simple and intuitive to schedule an online meeting quickly between the Presenter and the Participant. To explain in layman's terms imagine this scenario. John is a support engineer and works for a software company. Kathy is their customer and one day, she finds some issues with the software. She sends an email explaining the problem and John attends it. John finds it is a simple problem that arise out improper settings in their software. So he decides to instruct Kathy via Online Meeting. John opens the Online Meeting page and selects the "Instant Meeting" option. Instant Meeting is where you schedule a meeting for immediate participation. 1. In that page, John (Conductor) enters Kathy's (Participant) name and Email ID. 2. The system sends an Email to Kathy along with a URL and Key to participate in the meeting. 3