User Experience for Mobile and Desktops

Just bought a Nokia 3110 Classic phone for my sister. It has got all the features like Camera, Bluetooth, Music Player, Memory card and a good battery. After spending some time with the mobile phone, I found the music player's button controls to be confusing. The controls dont follow the standard convention and one has to get used to . Unlike the standard navigation pattern found in all MP3 players, the left and right keys represent Fast forward and Rewind skip functions. The Up and Down arrow keys represent Previous track and Next track. Nokia's engineers should have considered the standard practice and 99 out of 100 people never use forward-skip or rewind-skip nowadays. That practice has gone since the cassette tapes are abandoned. The image above shows the existing control-pattern (the first image) and suggested control-pattern (the second image). The suggestion pattern follows the standard conventions and implementing this pattern will help the users to enjoy the music exp...

Vodafone is running a campaign of some sort... promoting their customer service with the motto "Happy to help you". Some 6 digit-salary-drawing brilliant MBA's idea! I do like their advertisements that emphasizes the "we are here to help". Even today I received an email from Vodafone promoting the same thing. Nothing new but just a mail that showcases all their services, with an extra tagline "Happy to Help you". Vodafone is not a mobile telephony company, but a marketing agency. Let me tell you why... Recently I was unable to make any phone calls to my home town (Erode). When dialed from other services like Airtel / Aircel, the call goes through. But from Vodafone, my home is not reachable. I do not know if that is BSNL's (which provides telephony to my home) fault or Vodafone's fault.. but the call is not going through. Having my wedding in the next two months... I feel like I am screwed badly! One way communication. Then I dialled 111, the H...

WebHealthCentre.com is one of the highly visited medical information portal in India. The site is rich in information, but lacks a proper navigation and Information Architecture. Here is my attempt to update the UI (visually) and incorporate a better navigation. For your reference, here is the screen shot of existing site : Updated UI and IA Home Page: The modules from existing home page moves into tabs. The home page now acts as a at-a-glance view of dynamic contents (Bulletin and News). Second/Subsequent Page Model: The subsequent pages will follow the classic 3 column layout as most of the modules in WebHealthCentre are information-centric. Information Architecture - Categorization of existing modules into new tabs. The interactive modules get into Health Centre tab and information-centric modules gets into Health and Lifestyle tab. Refer the following image for the complete grouping info. Wish to see some updates of this sort to happen in WebHealthCentre.com. :-) - Rajesh Sundaram